Términos del servicio

HOW TO BOOK A SERVICE AT OUR SALON?

You can book your service with us by calling to our reception to the following numbers: 787-243_6152.

You can also book your appointment online in the top menu of this website at the book now link. First make an account, then follow the steps through. You can choose the services desire at the times available and also you can select the staff member for your service. Please make sure you selected all the services you want before you book online. 

WORKING HOURS

We are open from Monday to Saturday from 9am to 6pm. 

CANCELLATION POLICY

The day before your service you will receive an email to confirm your appointment. You will also receive a call from our receptionists. If we do not hear back from you before 3pm your appointment will be automatically cancelled and you will have to make a new one. 

If you confirmed your appointment and did not show up or call to cancel and this happens more than once we will not provide any future appointments and you will be block from our system. 

It is important that you attend to your appointment at the hour reserved. We will give you 5 mins to arrive. If you do not arrive 5 mins after your reserved time your appointment will be cancel. We may fill that space with other clients available for any service at the salon at the moment. 

For any hair color services or treatments there is a $50 deposit required. There is no refunds of this deposit if you do not show up to your appointment.  

We would try our best to keep you happy!

Customer service is our priority. If by any reason you have not felt satisfied in our salon or online purchases please feel free to write to us at info@topnailbar.com

NOTE: At this moment we are requiring the use of masks in our salon.